Documentation:
Useful Links:
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SSC Blog Post on Toolbox
http://blog.socialsourcecommons.org/?p=400 Social Source Commons Blog put together this toolbox to highlight work that Beth Kanter was doing. |
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Beth's Blog: Social Media Listening
http://beth.typepad.com/beths_blog/2009/02/list... Beth Kanter outlines how listening in social media arenas can help an organization become more effective. |
Training:
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